Privacy Policy

Last updated: 30/10/25

At The Cognitive Coaching Practice, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or engage in our coaching services.

1. Information We Collect

We may collect personal information from you when you:

  • Complete a contact form or booking form on our website

  • Subscribe to our newsletter

  • Attend a discovery call or coaching session

  • Communicate with us via email, phone, or social media

The types of information we may collect include:

  • Your name

  • Email address

  • Phone number

  • Any other details you choose to share that are relevant to your coaching goals

We do not collect sensitive information unless it is voluntarily shared by you as part of the coaching process.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries or messages

  • Schedule and manage coaching sessions

  • Deliver our coaching services and maintain accurate client records

  • Send newsletters, updates, or resources (only if you’ve opted in)

  • Improve our website and services

We will never sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage and Security

Your information is stored securely and accessed only by authorised team members.
We use appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, or misuse.

For coaching clients, session notes are kept confidential and stored securely in accordance with data protection regulations.

4. Cookies

Our website may use cookies to enhance your browsing experience and collect anonymous usage data (such as page visits or time spent on site).
You can choose to disable cookies through your browser settings at any time.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to receive marketing communications at any time

To exercise any of these rights, please contact us at info@cognitivecoachingpractice.ie

6. Retention of Data

We retain your personal information only for as long as necessary to provide our services and meet legal obligations. Client coaching records are kept for up to seven years after your final session, in line with professional coaching guidelines.

7. Third-Party Services

Our website may include links to external websites (such as payment processors, booking platforms, or social media). We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be available on this page with a revised “last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: info@cognitivecoachingpractice.ie